What is ScreenConnect?

ScreenConnect is a remote support, access, and meeting software developed by ConnectWise Company. It allows the RIMSD Tech Team to connect to and control a remote computer or device (based on end-user approval), regardless of location, and perform various functions such as troubleshooting, access, and file sharing. This software provides a secure and streamlined way for the RIMSD Tech Team members to support district staff who need technical assistance without the need for physical presence or travel.