Student is not showing in GoGuardian Teacher
Here are a few suggestions when you cannot see a student in GoGuardian. This often happens if a Chromebook has not been on the network in a while, the student is new to your classroom, and has not been synced.
- Make sure the student has joined your Google Classroom if you added your classes by Google sync
- Have the student restart the Chromebook.
- Click sync your Google Classroom in GoGuardian
Also, the student must be actively browsing on Chrome so that activity may be seen on the teacher's end.
GoGuardian Teacher works with a setting in the Chrome browser, that sets user to idle after 5 minutes of inactivity. In GoGuardian Teacher this results in the students showing up as offline.
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